Privacy Policy

Effective Date: June 3, 2026

FurSniff ("we," "us," or "our") is operated by Proglobal Brands LLC, based in Allen, Texas. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit fursniff.com (the "Site") or make a purchase from us.

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.

1. Information We Collect

Information you provide directly

When you interact with our Site, you may share:

Order information: Name, email address, shipping and billing address, phone number, and payment details when you make a purchase
Account information: Email address and name if you create a customer account
Communication information: Any details you share when contacting us via email (hello@fursniff.com) or live chat

Information collected automatically

When you browse our Site, we may automatically collect:

Device and browser information: IP address, browser type, operating system, and device identifiers
Usage data: Pages visited, time spent on the Site, links clicked, and referring URLs
Cookies and tracking technologies: We use cookies and similar tools to improve your shopping experience and analyze Site performance

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including sending order confirmations and shipping updates
Respond to your questions, comments, or customer service requests
Send promotional emails and newsletters (only if you opt in)
Improve our Site, products, and overall customer experience
Detect and prevent fraud or unauthorized activity
Comply with applicable legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal) to securely handle transactions
Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders
Email marketing platforms (e.g., Klaviyo) if you have opted in to receive marketing communications
Analytics providers (e.g., Google Analytics) to help us understand how our Site is used

All third-party providers are required to handle your information in accordance with applicable privacy laws.

4. Cookies

We use cookies to remember your preferences, keep items in your cart, and improve our Site experience. You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications at any time by clicking "Unsubscribe" in any email we send

To exercise any of these rights, please contact us at hello@fursniff.com.

7. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.